FAQs

Mains pressure water is delivered to your home from the street’s water main.

The storage size of a hot water cylinder is based on how much hot water is required over a period of time.

A larger family home with multiple bathrooms will require more stored hot water to be available in peak use times than a home with a single bathroom.

In most cases it is not a cost effective option.

Faulty temperature and pressure relief valve.

Incorrect water pressure.

Faulty element (no hot water).

Faulty thermostat (overheating).

Leak from plumbing connections.

Uneven pressure.

Lack of pressure; usually faulty valves.

When it comes to comparing hot water heating solutions it’s hard to go past heat pump transfer technology.

Heat pump water heaters have been endorsed as one of the most effective forms of heating water by government agencies, such as (EECA) Energy Efficiency and Conservation Authority.

Heat pump systems are often the simplest replacement for an existing electric hot water cylinder.

Heat pump water heaters on average consume about a third of the electricity that traditional electric water heaters do.

Most probably. If you have natural gas piped in your street its as simple as contacting your energy retailer for an installation quote.

This can be expensive though if you live down a long driveway or in an area that is predominately rock. Mt Eden is a good example of a rocky area.

LPG – bottled gas can be installed in most areas.It must be installed in a compliant accessible location but is a good alternative if natural gas isn’t available or to expensive to put in.

There are few reasons that the water would be discoloured:

Incoming water is contaminated.

Pipework and valving may be the cause.

Cylinder could be breaking down due to age or sacrificial anode being completely gone.

Only registered plumbers and gasfitters are allowed to install.

This enables your energy supplier to turn your water heating off during peak times.

Doing so can be the cause of no hot water on some occasions if it is faulty and doesn’t turn back on.

Yes, if you are replacing an older and less efficient cylinder.

For real savings we suggest installing a hot water heat pump.

Installing a hot water heat pump can save you up to 71% of your heating costs when compared with a standard electric hot water cylinder.

Yes all of our work is covered under the Master Plumbers Guarantee.

We are also Master Gasfitters.

We have the solutions for all your hot water needs

Whether you’re looking to replace your old gas water heater or install a new one, the experienced plumbers and gas fitters at Hot Water Solutions can help.