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Hot Water Solutions
5.0
Based on 69 reviews
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T WT W
21:23 02 Sep 24
The team at Hot water solutions did a great job. We needed to urgently replace our gas hwc as it was 20 years old and costing us an absolute fortune to run. They did the job with a few days notice. Very professional in install and clean up. Cost effective solution for us - as an all in one supplier managing product, gas and electrical parts of the install. New Apricus works a dream - only had in for a few days and our overall energy costs in the house already dropped significantly. Well done team. Would highly recommend.
William DengWilliam Deng
07:11 31 Aug 24
Our old hot water cylinder started leaking, and the new models didn’t fit in the existing cupboard. Fortunately, I found Hot Water Solutions online. Jarrod provided expert advice and options tailored to my situation. We decided on the Apricus 260L heat pump hot water system, and it has been fantastic! I waited to see if it would save on electricity as claimed, and it definitely does. Thank you, Jarrod and team—highly recommended for their knowledge and service!Regarding the Apricus 260L unit: it works well, and the WiFi connection allows for remote monitoring and control via the app. The only downside is the noise when it’s producing hot water, but with the app, I can schedule it to turn off at night, and there’s still plenty of hot water for everyone.
Daine ThompsonDaine Thompson
08:01 28 Aug 24
We just recently upgraded from electric to an outdoor heatpump,we have now saved 304 dollars on our power bill this month. Absolutely incredible service from their team. Highly recommend.
Andy CartwrightAndy Cartwright
23:12 25 Aug 24
Our cylinder was replaced on time and for the quoted price (which was the cheapest we could find) - the team were professional and very easy to deal with.
Azra ChidaAzra Chida
03:27 23 Aug 24
Superb customer service. Technician Ash and mates were polite, professional and the work was completed satisfactorily and site left tidy.Highly recommend .
Bernadette BekkerBernadette Bekker
19:56 21 Aug 24
Easy to deal with over the phone. Discussed possible options. The installer contacted us to say he was able to turn up earlier, which was great. The installation went smoothly. The new system is working fine.
Kathryn Dunn (KD)Kathryn Dunn (KD)
23:44 16 Aug 24
So efficient and professional in replacing our hot water cylinder after it burst. It was a seamless process.
Phill ClaxtonPhill Claxton
23:19 30 Jul 24
These guys installed a new continuous gas hot water system for me to replace an ageing one. Communication was great from the start, a super friendly installer and all done at a competitive price. Highly recommended.
Lam ChowLam Chow
07:12 30 Jul 24
Kudos to Jarrod and his team for organising the like-for-like replacement of our continuous hot water system.Prompt communication and excellent service! We no longer have to wonder when the hot water will stop randomly during a shower!
Dake LiuDake Liu
02:58 26 Jul 24
I asked them to replace a new hot water cylinder for me on July 2. They provided good service, installed it on time, and did a great job, I am very satisfied.
Andrew SAndrew S
23:08 25 Jul 24
I'd like to thank you for the exceptional service, prompt attendance, and communication by Peter yesterday. His knowledge of heat pump hot water systems is outstanding. Thanks again.
Ian StoneIan Stone
21:38 25 Jul 24
The team did a fantastic job for us. They were super responsive to my initial enquiry, explained our options and came out to do a site assessment. Our install was a little complex as we were removing 2 old cylinders and replacing with a heat pump hot water cylinder which we located outside but they did a great job with the installation, doing exactly as we asked. The new cylinder is great and already saving us money. I'd have no hesitation dealing with them in future- highly recommended!!!
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