Research and Ask Around
A good place to start your search is by asking friends, family members and neighbors if they have had a hot water cylinder installed recently and can recommend the company they used. Online reviews of local installers can also provide insight into the quality of their customer service, responsiveness, pricing and workmanship from other homeowners’ experiences.
Take the time to research multiple options—search online directories and visit company websites to get a better understanding of each installer’s background, years in business, areas of expertise, licensing and certifications. Look for memberships in industry associations as an indication of professionalism.
Compare Qualifications
Be sure to choose an installer that is properly certified and registered to work on hot water systems. They should have a current ID card and license number that you can verify. The top contractors will likely have additional training and certification in the latest hot water products, technology and safety standards. These qualifications indicate they are up to date on the most energy efficient and high-performing units.
In addition to qualifications, examine each company’s warranty and guarantee policy. Reputable North Shore installers will stand behind their workmanship with strong warranties should any issues emerge.
Evaluate Skill and Experience
While certifications are important, real world experience installing hot water cylinders is invaluable. Ask potential installers detailed questions about their background and look for many years of demonstrated expertise specifically with hot water system replacement projects in local North Shore homes. You want someone who has inclination all the intricacies of removing old cylinders and retrofitting new ones.
Also inquire about how many installations they complete annually. An installer who tackles fifty hot water swaps per year will typically deliver better results than one who only does a few. Find out if the person slated for your project will be a seasoned professional or a junior apprentice still learning the ropes.
Assess Responsiveness
From the time of your initial inquiry call to the estimate appointment, notice how quickly and courteously a company responds. Reputable firms tend to have an efficient process for addressing customer contacts and scheduling site visits. Delayed or vague responses could be early warning signs of potential problems down the road.
A trustworthy installer should provide a detailed quote outlining precisely what is included and what is not while answering any lingering questions. They will also offer flexibility on scheduling the installation date once you approve it based on their current availability.
Verify Insurance Coverage
Don’t risk choosing an installer without complete liability insurance and workers compensation coverage. Ask for written proof so you can confirm the company has adequate protection in event of an accident or injury during the installation. If damage was to occur to your home due to their negligence, their policy should cover necessary repairs.
Final Words
Choosing the right hot water cylinder installer in Auckland’s North Shore area involves careful vetting using these criteria on qualifications, experience, responsiveness, insurance and professionalism. Following these guidelines will help narrow options to find the best contractor to handle this essential home upgrade project.
Use our contact us page to reach us and we will be more than happy to help out. Give us a call on 0800 497658.
At Hot Water Solutions all we do is hot water.
