Welcome to the FAQ page of Hot Water Solutions, your trusted source for expert advice on hot water systems in New Zealand. Here, you’ll find answers to common questions about installation, maintenance, and troubleshooting of various hot water solutions. Whether you’re considering a new system, looking for tips on energy efficiency, or needing guidance on repairs, our comprehensive resources are designed to help you make informed decisions. Our team of professionals is dedicated to providing top-notch service and support to ensure your hot water needs are met efficiently.
Explore our FAQs to gain valuable insights and enhance your understanding of hot water solutions for your home or business. At Hot Water Solutions, we’re committed to delivering quality and reliability—because all we do is hot water!
What is mains pressure?
Mains pressure water is delivered to your home from the street’s water main.
What size cylinder do I need?
The storage size of a hot water cylinder is based on how much hot water is required over a period of time.
A larger family home with multiple bathrooms will require more stored hot water to be available in peak use times than a home with a single bathroom.
Read more about choosing the right size cylinder.
Can hot water cylinders be repaired?
In most cases it is not a cost effective option, especially given parts needing replacement. The cost of a new cylinder is relatively cheap.
Read more in our article on making the right decision to repair.
What are the most common hot water cylinder issues?
- Faulty temperature and pressure relief valve
- Incorrect water pressure
- Faulty element (no hot water)
- Faulty thermostat (overheating)
- Leak from plumbing connections
- Uneven pressure
- Lack of pressure; usually faulty valves
Why choose a hot water heat pump?
When it comes to comparing hot water heating solutions it’s hard to go past heat pump transfer technology.
Hot water heat pumps have been endorsed as one of the most effective forms of heating water by government agencies, such as (EECA) Energy Efficiency and Conservation Authority.
Heat pump systems are often the simplest replacement for an existing electric hot water cylinder.
Heat pump water heaters on average consume about a third of the electricity that traditional electric water heaters do.
How do I maintain my hot water system?
Regular maintenance of your hot water system can help ensure that it runs smoothly and safely. This includes emptying the tank at least once a year.
Can I install gas hot water even if I do not have gas on my property?
Most probably. If you have natural gas piped in your street its as simple as contacting your energy retailer for an installation quote.
This can be expensive though if you live down a long driveway or in an area that is predominately rock. Mt Eden is a good example of a rocky area.
LPG – bottled gas can be installed in most areas.It must be installed in a compliant accessible location but is a good alternative if natural gas isn’t available or to expensive to put in.
Why would my hot water be discoloured?
There are few reasons that the water would be discoloured:
- Incoming water is contaminated.
- Pipework and valving may be the cause.
- Cylinder could be breaking down due to age or sacrificial anode being completely gone.
Who is allowed to install hot water systems?
Only registered plumbers and gasfitters are allowed to install.
What is the most efficient type of hot water system?
The most efficient type of hot water system is a heat pump hot water system or solar hot water system and combined they are definitely the most money saving and efficient solution, depending on your current energy saving power plan.
What is a ripple relay?
A ripple relay enables your energy supplier to turn your water heating off during peak times.
Doing so can be the cause of no hot water on some occasions if it is faulty and doesn’t turn back on.
How often should I replace my hot water system?
Your hot water system should typically be replaced every 10 years or so, as many components can become worn over time and deteriorate. It is a good idea to check the condition of your system regularly and check the manufacturer instructions for any further advice.
Will installing a new cylinder save me money?
Yes, if you are replacing an older and less efficient cylinder. There are also a number of things you can do to save money on your existing hot water cylinder.
For real savings we suggest installing a hot water heat pump.
What is the cheapest way to heat water?
Installing a hot water heat pump can save you up to 71% of your heating costs when compared with a standard electric hot water cylinder.
What is the best hot water system for my home?
The best hot water system for your home depends on a number of factors, including the number of people, the amount of hot water you require and the type of energy available. Generally, an electric storage cylinder water heater is the simplest and most affordable solution, while a heat pump, solar or gas water heater may be more efficient and cost effective in the long run.
What blog categories do you cover?
We cover the following main areas with our regular blogs: